What to Do If You Witness or Are Involved in a Train Accident

Train accidents can be sudden and overwhelming, but knowing what to do in such a situation can save lives. Whether you’re a bystander or directly involved, your quick response matters. Here’s what you need to know to stay safe and help others.

1. Call the Emergency Number on the ENS Blue Sign – NOT 911

If you see a vehicle or person stuck on the tracks or witness an accident, do not call 911 first. Instead, look for the Emergency Notification System (ENS) blue sign located at every railroad crossing. This sign provides a direct emergency contact number to the railroad company’s dispatch center.

Why is this important? Calling 911 can delay the response, as emergency services will need to contact the railroad company themselves. Calling the ENS number directly ensures the train operator gets immediate instructions to stop or slow the train.

2. Provide Critical Information

When you call the ENS number, be ready to provide:

• The crossing ID number (located on the blue sign).
• Your exact location.
• A description of the emergency (stalled vehicle, obstruction, accident, or person on the tracks).

Railroad dispatchers can then alert approaching trains in real-time to prevent further accidents.

3. Contact 911 After Notifying the Railroad

Once you’ve reported the emergency to the railroad, then call 911 if there are injuries or if first responders are needed. Inform them that you’ve already called the railroad, so they know the train has been alerted.

4. Stay Safe and Warn Others

If you are on foot near the scene, maintain a safe distance. Trains cannot stop quickly, and debris from an accident can be hazardous. If others are nearby, warn them to stay off the tracks.

5. Join the RailAware RAT Pack Volunteer Group

For those who want to take an active role in railway safety, consider joining the RailAware RAT Pack, led by Richard Gent. This volunteer group focuses on educating communities about railroad safety and reducing preventable train-related incidents. By learning more and spreading awareness, you can help prevent future accidents and save lives.

Final Thoughts

Train accidents are often preventable if the right steps are taken quickly. Always remember:
✅ Call the ENS blue sign number first to stop trains in real time.
✅ Then call 911 for medical or emergency response.
✅ Stay alert and safe near tracks.
✅ Spread awareness by supporting railway safety groups like the RailAware RAT Pack.

By knowing what to do and educating others, we can all play a role in making railway crossings and train tracks safer for everyone.